Front-facing web pages (the UI) – Available
- Access to Nonprofit Dashboard
- Access to Donor Giving Accounts
- Access to Fundraisers, Sponsorships, and Trips
Ability to make a new donation – Available
API services – Available
- Sponsorship Plug In / API
- Trips Plug In / API
- Fundraiser Plug in / API
Recurring Donation processing – Available
Check Donation processing – Available
Automated grant request processing – Available
Notification services – Available
Website Hosting and Services – Available
Pure Charity Salesforce Application – Available
Yesterday’s infrastructure update was completed as planned. All Pure Charity Fundraisers, Sponsorships, Trip, and Donation Processing are live and available to resume use.
Any additional elements of the upgrade may experience a Maintenance Screen during normal working hours. However, those should be just a few minutes in duration.
23:26 – Systems are online and available. Select Recurring Donations scheduled for August 12th and August 13th are being processed but delayed
6:00 pm – Required system outage to complete recurring donation processing issues.
10:05 am – Investigating reports of $0.00 Recurring Donations being reported on Pure Charity Dashboards and in Salesforce. Reports relate to Recurring Donations schedule for today only.
If you have any questions, please contact us at firstname.lastname@example.org for the fastest resolution.
5:55 am – Systems are online and available. We are lifting our maintenance ahead of our 6:00 AM CST previous schedule.
4:15 am – Infrastructure Update progressing and on schedule
2:30 am – Infrastructure Update progressing and on schedule
12:07 am – Infrastructure Update progressing and on schedule
Between August 11th and August 22nd we will be performing a variety of system maintenance and upgrade tasks on a rolling basis that may result in a maintenance screen temporarily showing if you try to log in to our application. These will be minimal in nature
The bulk of the upgrade window will be approximately 5 hours beginning tonight, Thursday, August 11th at 10 PM CST.
Any maintenance screen views during normal working hours should be just a few minutes.
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